|Pricing and Billing|
|Do I have to pay sales tax (VAT)?|
|At this time we do not charge any UK VAT or any other tax. This is because our sales are not high enough to qualify. UK companies with turnover of less than £75000 (approx) do not need to charge VAT.
Customs (Non-UK customers only):
Beware - your country may charge customs duty. This will not necessarily happen but we need to warn you it is a possibility and nothing to do with Pinegrove Leather. If you are concerned about this, please check out http://www.dutycalculator.com.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my Paypal account or credit card be charged?|
|Your Paypal account or credit card will be charged within 24 hours prior to shipment of your item(s).|