10 Reasons To Choose Pinegrove Leather
Here's ten reasons (no - 12!) why you can trust Pinegrove Leather...
1: Over 1400 five-star reviews
Just scroll to the bottom of this page to see over 500 genuine reviews from other musicians just like you. There's over 800 more at our Etsy shop. (As at October 2026, and still growing!)
Also check out the Artists page and see the many professionals that use our gear.
2: 100% No-risk guarantee
We understand that buying something online carries a risk: You don't know what it's really like until you have it in your hands. So we offer a complete no-risk guarantee. If you don't absolutely love your Pinegrove product, send it back and we will even refund your return postage. (Contact us first if you are not in the UK.) You don't even need to give a reason.
We are happy to offer this guarantee, as 99.9% of our customers are over the moon with their new Pinegrove item.
3. Free shipping to UK, US, Canada and EU*
Free shipping is included in our prices. We also check that our couriers are providing a fast and reliable service. We use UK Royal Mail most of the time. Fedex express shipping is available to most countries.
*On orders over £50 UK Pounds (about US$65). EU includes Switzerland, Norway & Iceland.
4: A fast and friendly personal service
Call or write if you need any advice before or after placing an order. We'll respond with a full and supportive answer within 24 hours, usually much sooner.
Rod is a musician too, so you can talk to him about issues such as a bad shoulder from a heavy guitar, or banana-shaped harmonicas.
If your order looks like you've accidentally ordered more than you should have, we'll contact you.
5: Free customisation
Let us know if you need a longer strap, non-standard colours, or any other mod. We'll usually do it for free.
We charge for laser-engraved personalisation, but only because it's done by another company. We charge for that at cost.
6: Free after-sales support, forever
Strap too long or too short? We'll help fix it for free.
Lost a belt loop 5 years after your bought the belt? We'll send another for free.
We don't use chatbots or AI. We can't stand those things either.
7: High quality materials & expert crafting
Finest quality leather & premium materials throughout, right down to the rivets.
We have very strict quality assurance. If we put one stitch-hole in the wrong place it can ruin the whole piece. We understand that Pinegrove products are destined to be treasured possessions, so we can't allow that. We just start from scratch again.
8: Hand-built in our own workshop
All Pinegrove products are made in our own small craft workshop in Church Stretton, Shropshire, England.
Designed by musicians for musicians.
No need to worry about factory worker exploitation, it's just partners Rod and Lou! You are welcome to visit, just give Rod a call on 07973 154888 to make sure we'll be in.
9: Re-usable eco packaging
Pinegrove products come in a re-usable cotton bag. Great for storing all sorts of music bits and pieces.
Most products are shipped in bio-degradable packaging.
Pinegrove products are tough, but we want them to arrive with you in perfect condition. We make sure to pack them for shipment so that they aren't damaged on their journey to you.
10: Value for money
There are plenty of cheap straps and cases around, but they do not compare in quality to Pinegrove. Meanwhile, other makers using leather as good as ours are way more expensive. We can offer fair prices as we have a modest lifestyle and enjoy the simple things in life, like good friends and good music.
Yours, Rod & Lou at the Pinegrove workshop
(Almost forgot... Reason 11 - most products come with a useful free gift. Also a key tag and a sticker!)
( Reason 12! Just check out our pro endorsers on the Artists page !)
